FAQs

HOW LONG WILL MY PARCEL REACH IN ?

Your parcel will reach in 2-7 business days after your order has been confirmed. Shipping times may be delayed during high volume periods such as online sales or holidays. Customers will be notified if shipments are to be delayed longer than 7 business days.

CAN I PAY ONLINE ?

We offer cash on delivery services as well as the option of online payment, which includes easy paisa through your debit or credit card.

HOW CAN I PLACE ORDER ?

You can place your order on our website. Once your cart is ready, you can proceed to checkout where you can choose the option of paying online or cash on delivery. if you wish to speak to a customer service representative, please message us directly on Instagram or email us at [email protected]

DO YOU OFFER REFUNDS OR EXCHANGES ?

We do not offer refunds or exchanges, however if the product reaches to you damaged, please contact us directly on instagram or email us at [email protected]

HOW DO I PREVENT MY JEWELARY FROM TARNISHING ?

All our products come with care instructions that are provided to maximize the lifespan of your jewelry. Products should be stored in their original packaging or a soft cloth pouch and be kept away from any sort of moisture in order to avoid discoloration.

CAN I SEND SOMEONE A GIFT DIRECTLY TO THEIR ADDRESS ?

You can send a gift directly to your loved ones by paying online and entering in their postal address and other details during checkout. Furthermore you can opt for our “complimentary gift card” option where you can type in a message which will then be handwritten for them and included in the package.